Geek-Free Marketing, Inc. d/b/a The Fletcher Method

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE PURCHASING OR USING ANY PRODUCTS OR SERVICES FROM THE FLETCHER METHOD, INCLUDING TRAINING PROGRAMS, MEMBERSHIP SERVICES, COACHING, CONSULTING, AND SOFTWARE TOOLS (COLLECTIVELY, "SERVICES"). PURCHASING OR ACCESSING ANY SERVICES INDICATES YOUR ACCEPTANCE OF THESE TERMS IN THEIR ENTIRETY.

The following are terms of a legal agreement between you and Geek-Free Marketing, Inc. d/b/a The Fletcher Method ("Company," "we," "us," "our"). By purchasing, subscribing to, or accessing any Services from Company — including training content, coaching, consulting, membership programs, community access, and software tools provided through our platform(s) (the "Platform") — you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions ("Terms" or "Agreement") in their entirety and to comply with all applicable laws and regulations.

Company may terminate your ability to use our Platform and Services without notice if you do not comply with these Terms. If you do not agree to these Terms, you must not access or use our Platform and Services. You must be at least 18 years old to use our Platform and Services.

By clicking "Purchase," "Subscribe," "Join," or any similar button, or by otherwise completing a transaction for any Services, you provide your electronic signature and consent to this Agreement in accordance with the Electronic Signatures in Global and National Commerce Act (ESIGN Act) and the Uniform Electronic Transactions Act (UETA).

1. DEFINITIONS

For purposes of this Agreement, the following terms have the meanings set forth below:

"Services" means all products and services offered by Company, including but not limited to: online training courses and educational content; coaching and consulting services; membership programs; community access and participation; software tools, AI-powered tools, and platform features; live events, workshops, and strategy sessions; and any related materials, resources, or deliverables.

"Platform" means the website(s), software applications, tools, and digital infrastructure through which Company delivers its Services, as may be modified, updated, replaced, or rebranded from time to time at Company's sole discretion.

"Training Content" means courses, lessons, modules, frameworks, templates, guides, recorded sessions, and other educational materials created or curated by Company and made available through the Platform.

"Software Tools" means the technology features, applications, automations, AI-powered tools, integrations, and digital tools provided through the Platform as part of a membership or service package.

"AI Tools" means artificial intelligence powered features within the Platform that generate marketing content, business strategies, coaching recommendations, and other outputs using third-party AI models.

"AI Outputs" means any content, text, strategies, recommendations, frameworks, or other materials generated by AI Tools in response to Client input.

"Membership" means an ongoing service relationship in which Company provides the member with access to a combination of Training Content, Software Tools, community features, customer support, platform maintenance, and other Services as determined by Company. Memberships may be offered on monthly, annual, or lifetime access terms.

"Client" or "you" or "your" refers to any individual or entity that purchases, subscribes to, or accesses any Services.

2. NATURE OF SERVICES

Company provides marketing education, training, coaching, and consulting services, supported by proprietary software tools, AI-powered tools, and platform technology. The Services are designed to be used together as an integrated offering. Software Tools and AI Tools are provided as a component of Company's educational and membership programs and are not offered as standalone software products.

Company's Services combine multiple elements delivered on an ongoing basis, including but not limited to:

Training and Education: Access to courses, frameworks, templates, and instructional content designed to help clients implement marketing strategies.

Software Tools and Platform Access: Technology tools, including AI-powered tools, provided through the Platform to support the implementation of strategies taught through Company's training programs.

Customer Support: General customer support including technical assistance, help desk services, and troubleshooting as determined appropriate by Company.

Platform Maintenance: Ongoing hosting, infrastructure, security maintenance, bug fixes, and general upkeep of the Platform and Software Tools.

Community Access: Access to community features, forums, group discussions, and peer interaction as available through the Platform.

Content and Platform Updates: Periodic updates to Training Content, Software Tools, and Platform features as determined by Company in its sole discretion.

The specific combination of Services included with any purchase or membership depends on the product or membership tier selected at the time of purchase, as described on the applicable sales or product page.

2.5 AI-POWERED TOOLS AND GENERATED CONTENT

The Platform may include AI Tools that generate AI Outputs including marketing content, business strategies, coaching recommendations, and other materials. Client acknowledges and agrees that:

(a) No Guarantee of Accuracy. AI Outputs are generated by third-party AI models and may contain errors, inaccuracies, or unsuitable recommendations. Company does not guarantee the accuracy, completeness, legality, or suitability of any AI Output for Client's specific situation.

(b) Client Responsibility. Client is solely responsible for reviewing, editing, and validating all AI Outputs before use in Client's business. Client is responsible for ensuring that any content generated through the Platform complies with applicable laws, regulations, and industry standards, including but not limited to advertising regulations, FTC guidelines, privacy laws, and intellectual property laws.

(c) No Professional Advice. AI Outputs do not constitute legal, financial, tax, medical, or other professional advice. Client should consult with qualified professionals before making business decisions based on AI Outputs.

(d) Ownership of AI Outputs. Subject to Company's intellectual property rights in the underlying frameworks, methodologies, and prompt structures, Client may use AI Outputs generated through their account for Client's own business purposes. Client may not resell, redistribute, or use AI Outputs to create competing products or services.

(e) Data Usage. Content submitted by Client to AI Tools may be processed by third-party AI providers (such as Anthropic or OpenAI) subject to those providers' terms of service and privacy policies. Client should not submit sensitive personal data, trade secrets, or confidential third-party information to AI Tools unless Client has reviewed and accepts the applicable third-party provider's data handling practices.

(f) Availability. AI Tools are provided as part of the Platform and may be modified, updated, rate-limited, or discontinued at any time. AI Tool availability, response quality, and processing speed may vary. Company is not liable for any AI Tool downtime, errors, or changes in functionality.

3. MEMBERSHIP AND ACCESS TERMS

3.1 Monthly Memberships

Monthly memberships begin on the sign-up date and automatically renew every 30 days for successive 30-day terms. Either party may cancel by providing written notice at least ten (10) days before the next renewal date by emailing support@fletchermethod.com or through the cancellation mechanism provided in the member's account dashboard.

3.2 Annual Memberships

Annual memberships begin on the sign-up date and automatically renew every 365 days for successive 365-day terms. Either party may cancel by providing written notice at least ten (10) days before the next renewal date by emailing support@fletchermethod.com or through the cancellation mechanism provided in the member's account dashboard.

3.3 Lifetime Access Memberships

Definition of "Lifetime Access." "Lifetime Access" means continued access to the applicable Services for the operational life of the product or service offering — not for the lifetime of the Client, any individual, or any indefinite period. The operational life of any product or service is determined by Company in its sole discretion and is not limited to any fixed or predetermined term.

Ongoing Service Obligations. For so long as Company continues to operate the applicable product or service, Lifetime Access members retain their access rights and Company retains its corresponding service obligations. These ongoing obligations include but are not limited to: hosting and maintaining the Platform and all associated infrastructure; providing and maintaining AI-powered Software Tools, including third-party API costs associated with each member's use of such tools; providing customer support and technical assistance; performing security updates, bug fixes, and platform maintenance; updating, expanding, and maintaining Training Content; moderating and maintaining community features; and delivering live events, workshops, and group coaching sessions available to Lifetime Access members. Company acknowledges that servicing Lifetime Access members requires substantial ongoing investment in technology infrastructure, content development, personnel, third-party service agreements, and operational overhead, and that these costs continue to accrue for the duration of each Lifetime Access member's access period regardless of the member's level of engagement with the Services. The non-refundable nature of Lifetime Access purchases does not diminish or eliminate Company's ongoing service obligations to Lifetime Access members during the operational life of the applicable product.

What Lifetime Access Includes. Lifetime Access members receive, for the duration of the applicable product's operational life:

Access to the Platform and Software Tools included in their membership tier, as maintained and made available by Company;

Access to Training Content included in their membership tier at the time of purchase, as such content may be updated, modified, or reorganized by Company from time to time;

General customer support as provided by Company;

Benefit of ongoing platform maintenance, including hosting, infrastructure, security updates, and general upkeep performed by Company; and

Access to community features as available through the Platform.

What Lifetime Access Does Not Include. Lifetime Access does not guarantee or entitle the Client to:

Perpetual or indefinite access beyond the operational life of the applicable product or service;

Access to new products, courses, programs, or membership tiers released after the date of purchase, unless expressly included by Company;

Any specific features, tools, functionality, service levels, or uptime guarantees;

Any specific frequency or scope of updates, improvements, or new feature releases;

Transferability of the membership to any other individual or entity; or

Any refund, credit, or compensation in the event that Company modifies, evolves, consolidates, replaces, or discontinues any Service, feature, or Platform component.

Termination of Operational Life. Company may, in its sole discretion, discontinue any product, service, or the Platform itself at any time. Upon discontinuation, Company's service obligations to Lifetime Access members for that product conclude. Client acknowledges and agrees that:

(a) No refunds, credits, pro-rata adjustments, or other compensation of any kind will be issued upon discontinuation;

(b) Client's Lifetime Access purchase price reflects the value of Services received during the operational life of the product, however long or short that period may be;

(c) Company may, but is not obligated to, provide alternative access to archived content, migration to a successor product, or a transition period; and

(d) Discontinuation of the product constitutes full satisfaction of Company's Lifetime Access obligations.

Non-Transferable. Lifetime Access memberships are personal to the original purchaser and may not be transferred, assigned, shared, or resold to any other individual or entity without Company's prior written consent. User accounts are non-transferable.

3.4 One-Time Purchases

Any one-time purchases (strategy sessions, live events, in-person consulting, individual courses, or similar offerings) are governed by the terms presented at the time of purchase and are not subject to the recurring membership provisions of this Agreement unless otherwise specified.

3.5 Auto-Renewal Disclosure and Consent

By purchasing a monthly or annual membership, you acknowledge and agree that:

Your membership will automatically renew at the end of each billing period (every 30 days for monthly memberships; every 365 days for annual memberships) at the then-current rate unless you cancel before the next renewal date.

You authorize Company to charge your payment method on file for each renewal period.

You may cancel your membership at any time by using the cancellation feature in your account dashboard or by emailing support@fletchermethod.com. Cancellation requests must be received at least ten (10) days before the next billing date to avoid being charged for the next renewal period.

Upon purchase, you will receive an order confirmation that includes your renewal terms, billing frequency, amount, and instructions for how to cancel.

It is your responsibility to maintain a current and valid payment method. If your payment method is declined, Company may suspend access to Services until payment is resolved.

4. PAYMENT TERMS

Client agrees to pay all applicable charges in United States dollars in accordance with the payment terms agreed upon at the time of purchase, including all applicable taxes.

Services are billed in advance. If Client has elected to pay by credit card, Client authorizes Company to charge the credit card in advance for applicable payments and for any amounts owed under this Agreement.

Chargeback Policy. Client agrees not to initiate any chargeback, payment dispute, or reversal with Client's bank, credit card company, or payment processor for any charges made under this Agreement. If Client has a concern about a charge, Client agrees to first contact Company directly at support@fletchermethod.com to resolve the matter. Client acknowledges that chargebacks are costly and disruptive to Company's business operations. In the event Client initiates a chargeback or payment dispute that is resolved in Company's favor, Client agrees to pay all fees and costs incurred by Company in connection with the dispute, including but not limited to chargeback fees imposed by payment processors, administrative costs, and reasonable attorneys' fees. Company reserves the right to immediately suspend or terminate Client's access to all Services upon initiation of any chargeback or payment dispute, and to pursue collection of all amounts owed, including any chargeback fees, administrative costs, and collection costs.

Any setup fees or similar one-time payments are nonrefundable as they are applied to costs immediately incurred by Company in initiating Services.

In the event collection proves necessary, Client agrees to pay all fees incurred in that process, including reasonable attorneys' fees and court costs.

Company reserves the right to adjust pricing for Services. Following fulfillment of any initial contract term, Clients on month-to-month or annual memberships may be subject to revised terms and pricing upon renewal. Lifetime Access pricing is locked at the rate paid at the time of purchase.

4.5 Payment Plans

If Client elects to pay for Services in installments (a "Payment Plan"), Client acknowledges that the Payment Plan is a financing arrangement for the total purchase price and does not represent a month-to-month or subscription arrangement. Client is obligated to pay all installments regardless of whether Client continues to access or use the Services. Failure to complete all scheduled payments constitutes a breach of this Agreement. In the event of a missed payment, Company may (a) suspend access to Services until payment is brought current, (b) charge the payment method on file for the overdue amount, and (c) pursue collection of the full remaining balance, including all fees and costs associated with collection. Payment Plan clients may not cancel or terminate their obligation to pay the remaining installments.

5. REFUND POLICY AND CANCELLATIONS

5.1 General Refund Policy

All Services are sold with a strict no-refund policy. Fees are non-refundable, and Company does not provide refunds or credits for partially used, unused, or expired memberships or Services. If you purchase a membership but do not access the Platform or Services, you remain responsible for all fees during the term of your membership.

If Company chooses, at its sole discretion, to issue a refund or credit in one instance, it is under no obligation to do so in the future. Any refund or credit amount will be determined by Company in its sole discretion.

5.2 Cancellation of Recurring Memberships

To cancel a monthly or annual membership, you must submit a cancellation request using the cancellation feature in your account dashboard or via email to support@fletchermethod.com at least ten (10) days before the next billing date. If notice is provided fewer than ten days before the next billing date, your payment method may still be charged. No proration or partial refunds will be issued for the remaining period. Company may, in its sole discretion, charge a cancellation fee equal to any discount applied to the membership. If Client received a discounted annual rate and cancels before the end of the annual term, the cancellation fee shall equal the difference between the discounted amount paid and the standard monthly rate for the number of months of access used.

5.3 Lifetime Access — No Refunds

Lifetime Access purchases are final. No refunds, credits, or chargebacks will be issued for Lifetime Access memberships under any circumstances, including but not limited to:

(a) Modification, update, consolidation, replacement, or discontinuation of specific features, tools, content, or Platform components;

(b) Changes to the Platform, Services, user interface, or underlying technology;

(c) Consolidation, replacement, rebranding, or migration of products or membership tiers;

(d) The eventual end of a product's operational life, whether by Company's election or due to market conditions, technology requirements, or business viability;

(e) Client's non-use, partial use, or dissatisfaction with the Services;

(f) Changes in Client's business model, industry, or personal circumstances; or

(g) The availability, performance, accuracy, or output quality of any AI-powered tools or third-party integrations within the Platform.

Client acknowledges that the non-refundable nature of the Lifetime Access purchase is independent of Company's ongoing service obligations. Company's obligation to provide Services during the operational life of the applicable product is not contingent on any refund right, and the absence of a refund right does not diminish Company's service obligations while the product remains operational.

5.4 Physical Products

Physical product orders must be returned within 30 days in original condition to be eligible for a refund.

5.5 Acknowledgment of Service Delivery

Client acknowledges that the Services are delivered upon being made available through the Platform, regardless of whether Client accesses or uses the Services. Access to the Platform, Training Content, Software Tools, AI Tools, community features, live events, and customer support constitutes delivery of Services. Company's obligation is to make Services available; Company is not responsible for Client's use or non-use of available Services. Client's decision not to access, participate in, or complete any aspect of the Services does not constitute grounds for a refund, chargeback, or payment dispute.

6. MODIFICATION AND DISCONTINUATION OF SERVICES

6.1 Right to Modify

Company reserves the right to modify, update, replace, rebrand, consolidate, or enhance any aspect of the Platform and Services at any time, including but not limited to: adding or removing features and tools; updating, reorganizing, or retiring Training Content; changing the Platform's user interface, design, or functionality; modifying community features; integrating or replacing third-party services or technologies; and adding, modifying, or removing AI-powered tools and their underlying models or providers.

Company believes that modifications generally enhance the overall Services, but acknowledges that individual Clients may have different preferences regarding changes. Modifications to the Platform or Services do not reduce, eliminate, or alter Company's ongoing service obligations to Lifetime Access members, provided the applicable product remains operational.

6.2 Discontinuation

Company may, in its sole discretion, discontinue any product, service, feature, or the Platform itself. The decision to discontinue a product or service may be based on factors including but not limited to market conditions, technology requirements, business viability, financial sustainability, regulatory changes, third-party service availability, and the overall direction of Company's product offerings.

In the event Company elects to discontinue a product or service:

(a) Company will make reasonable efforts to provide at least sixty (60) days advance notice to affected members via their registered email address;

(b) Company may, but is not obligated to, provide alternative access to archived Training Content in a downloadable or static format;

(c) Company may, but is not obligated to, offer migration to a successor product or membership tier, which may have different features, pricing, or terms;

(d) No refunds, credits, pro-rata adjustments, or other compensation will be issued;

(e) Company's ongoing service obligations to Lifetime Access members for the discontinued product conclude upon the end of the applicable product's operational life; and

(f) Discontinuation of a product and conclusion of the associated service obligations constitutes full satisfaction of Company's Lifetime Access commitments for that product.

6.3 No Contingency on Future Releases

Your purchase of any Services is not contingent on the delivery of any future release of functionality, feature, content, or any continuation of a specific Service beyond its current form. Company makes no guarantees regarding the timing, frequency, or scope of future updates, releases, or improvements.

6.4 Effect on Deferred Revenue Obligations

For the avoidance of doubt, Company's right to modify or discontinue Services does not retroactively eliminate service obligations that existed during the operational life of a product. Company acknowledges that Lifetime Access purchases create ongoing service obligations from the date of purchase through the end of the applicable product's operational life, and that these obligations are recognized and accounted for accordingly in Company's financial records.

7. SERVICES PROVIDED — COACHING AND CONSULTING

Coaching and consulting Services involve Company helping you grow your business through proprietary systems, frameworks, strategies, and advice. Company cannot guarantee specific results. Company proactively seeks to provide high-quality advice and systems designed to maximize the Client's return on marketing investment.

Results from coaching, consulting, training, and use of the Platform vary based on many factors outside Company's control, including but not limited to the Client's effort, implementation, market conditions, industry, and business model.

EARNINGS AND RESULTS DISCLAIMER. Any references to income, revenue, or business results in Company's marketing materials, testimonials, case studies, or training content are for illustrative purposes only and do not represent typical, expected, or guaranteed results. Individual results vary substantially based on factors including but not limited to the Client's effort, implementation, prior experience, market conditions, industry, niche, audience, and business model. Company makes no representation that any particular income level, revenue target, or business outcome will be achieved by any Client. Past performance by Company, its founders, or other Clients does not guarantee future results for any new Client.

8. INTELLECTUAL PROPERTY AND OWNERSHIP

8.1 Company Materials

Title and full ownership rights in and to all coaching frameworks, consulting strategies, training systems, course content, software, AI prompt structures, platform technology, and all related ideas, concepts, computer programs, and technology (collectively, "Company Materials") remain solely with Company and/or applicable third-party licensors. Client acquires no ownership interest in Company Materials by reason of this Agreement or use of any Services.

8.2 No License

Nothing in this Agreement grants you a license to use any trademarks, service marks, or logos owned by Company or by any third party, except as expressly provided herein.

8.3 Limited License to Use the Platform

Company grants you a personal, royalty-free, non-assignable, revocable, and non-exclusive license to access and use the Platform and associated content while your membership or access is active. Any other use — including reproduction, modification, distribution, transmission, republication, framing, display, or performance of Platform content — without prior written permission is strictly prohibited.

You may not remove any marks, proprietary notices, attribution, credits, or copyright notices from or near any Platform content.

8.4 Testimonial and Content License

By sharing results, testimonials, success stories, feedback, or other content within the Platform's community features, live events, coaching calls, or via direct communication with Company, you grant Company a perpetual, worldwide, royalty-free, non-exclusive license to use, reproduce, modify, adapt, and display such content for marketing, promotional, and educational purposes. Company may reasonably anonymize or edit such content while preserving its substance. If you wish to revoke this license for specific content, you may submit a written request to support@fletchermethod.com, and Company will make reasonable efforts to remove such content from future marketing materials within sixty (60) days.

9. CONFIDENTIAL INFORMATION

All information disclosed by Company to Client is deemed Confidential Information, regardless of whether marked as "CONFIDENTIAL" or "PROPRIETARY."

"Confidential Information" means any non-public oral, written, graphic, or machine-readable information including but not limited to: patents, patent applications, trade secrets, research, product plans, products, developments, inventions, processes, designs, drawings, engineering, formulae, markets, market research, market plans, software (including source and object code), hardware configuration, computer programs, algorithms, AI prompt structures, business plans, pricing, agreements with third parties, services, customers, marketing, or finances of the Company.

10. RESTRICTIONS ON CONFIDENTIAL INFORMATION

Client shall not: (i) disclose or transfer Confidential Information to any third party, including consultants, except as approved by Company in writing; (ii) use, copy, modify, or merge Confidential Information with any other technology or materials except as specifically permitted in writing by Company; (iii) reverse engineer any Confidential Information to the maximum extent permitted by applicable law; or (iv) disclose the parties' discussions about Confidential Information.

Client agrees to disclose Confidential Information only to employees who have a specific need to know regarding the Services and only to the extent necessary for such purpose.

11. CLIENT WEBSITE RESPONSIBILITY

Client acknowledges that Company is not responsible for the maintenance of Client's website(s), nor for order entry, payment processing, shipping, cancellations, returns, or customer service concerning orders placed on Client's website(s). Client's site does not contain Company-owned or licensed content except pursuant to a separate signed affiliate agreement with Company.

12. CLIENT REPRESENTATIONS AND WARRANTIES

Client represents and warrants that: this Agreement constitutes a valid, binding, and enforceable agreement; Client is the authorized owner or representative of the website(s) for which Services will be used; Client's website will not violate any applicable law or regulation; Client's website does not infringe upon any third-party rights; and Client's website is not false, misleading, defamatory, libelous, slanderous, or threatening, and does not contain, promote, or link to violence, hate crimes, illegal activities, discrimination, viruses, spyware, or adware.

13. CLIENT COVENANTS

Client will not hold Company or its affiliates liable for activities of visitors who reach Client's website through Company's Services. If Client sells or promotes age-restricted products or services, Client will maintain age verification in compliance with all applicable laws and will not offer such products in jurisdictions where they are prohibited.

14. CLIENT INDEMNIFICATION

Client agrees to indemnify, defend, and hold harmless Company, its distribution partners, licensors, licensees, affiliated companies, and their officers, directors, employees, representatives, and agents from all claims, actions, liabilities, losses, expenses, damages, and costs (including reasonable attorneys' fees) arising from: Client's website or its contents; Client's conduct, acts, or omissions; Client's use of AI Outputs in Client's business; any alleged or proven breach by Client of any term of this Agreement; or any claim for libel, privacy violation, copyright or trademark infringement, fraud, false advertising, misrepresentation, product liability, or violation of any law in connection with the Services — excluding any claim arising solely from Company's acts or omissions.

Company will notify Client of any relevant claim and cooperate reasonably with Client at Client's expense. Client may not settle any matter relating to Company's liability without Company's prior written consent. Company may participate in any defense at its own expense.

15. LIMITATION OF LIABILITY AND WARRANTY DISCLAIMER

Company makes no representations or warranties relating to the results of the Platform or Services, including the number of impressions, click-throughs, leads, sales, or return on investment.

IN NO EVENT SHALL COMPANY BE RESPONSIBLE FOR ANY CONSEQUENTIAL, SPECIAL, INCIDENTAL, INDIRECT, OR PUNITIVE DAMAGES, LOST PROFITS, OR OTHER DAMAGES ARISING UNDER THIS AGREEMENT, INCLUDING BUT NOT LIMITED TO DAMAGES ARISING FROM THE USE OF, RELIANCE ON, OR IMPLEMENTATION OF AI OUTPUTS. Neither party shall have liability for any failure or delay resulting from conditions beyond its reasonable control, including but not limited to governmental action, fire, flood, earthquake, power failure, riot, labor or material shortage, carrier interruption, or third-party AI service disruption or unavailability.

16. PLATFORM DISCLAIMER

THE PLATFORM AND ALL SERVICES, INCLUDING AI TOOLS AND AI OUTPUTS, ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

WITHOUT LIMITING THE FOREGOING, COMPANY MAKES NO WARRANTY THAT: (A) THE PLATFORM OR SERVICES WILL MEET YOUR REQUIREMENTS; (B) THE PLATFORM OR SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) RESULTS OBTAINED FROM THE SERVICES, INCLUDING AI OUTPUTS, WILL BE EFFECTIVE, ACCURATE, OR RELIABLE; OR (D) THE QUALITY OF ANY SERVICES WILL MEET YOUR EXPECTATIONS.

YOU ACKNOWLEDGE THAT THE INTERNET AND TELECOMMUNICATIONS NETWORKS ARE INHERENTLY INSECURE. COMPANY IS NOT LIABLE FOR ANY CHANGES TO, INTERCEPTION OF, OR LOSS OF YOUR DATA IN TRANSIT.

THE PLATFORM MAY INCLUDE TECHNICAL MISTAKES, INACCURACIES, OR TYPOGRAPHICAL ERRORS. COMPANY MAY MAKE CHANGES TO PLATFORM CONTENT AND SERVICES AT ANY TIME WITHOUT NOTICE.

USE OF THE PLATFORM AND SERVICES IS AT YOUR OWN DISCRETION AND RISK. YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA RESULTING FROM USE OF THE PLATFORM.

COMPANY MAKES NO WARRANTY REGARDING TRANSACTIONS WITH THIRD PARTIES OR THIRD-PARTY SERVICES ACCESSED THROUGH THE PLATFORM, INCLUDING THIRD-PARTY AI MODELS AND PROVIDERS.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME LIMITATIONS MAY NOT APPLY TO YOU.

17. PLATFORM USE RESTRICTIONS AND PROHIBITED CONDUCT

You, your employees, and your end users may use the Platform only for lawful purposes and in accordance with these Terms. You agree that you will not:

Use the Platform in any way that violates applicable law or regulation;

Use the Platform to exploit, harm, or attempt to harm any person;

Send, upload, or use any material that does not comply with these Terms;

Transmit unlawful advertising, junk mail, chain letters, spam, or similar solicitations;

Impersonate Company, a Company employee, another user, or any other person or entity;

Engage in conduct that restricts anyone's use of the Platform or may harm Company or its users;

Overburden, damage, or impair the Platform or interfere with others' use of the Platform;

Use robots, spiders, scrapers, or other automated means to access the Platform or AI Tools without written consent;

Use any device, software, or routine that interferes with the Platform's proper operation;

Introduce viruses, Trojan horses, worms, logic bombs, or malicious code;

Attempt unauthorized access to the Platform, servers, or connected systems;

Attack the Platform via denial-of-service or similar attacks;

Use AI Tools to generate content that is illegal, harmful, defamatory, or violates third-party rights; or

Attempt to extract, reverse engineer, or replicate Company's proprietary AI prompt structures, frameworks, or methodologies.

18. CUSTOMER AND END USER CONDUCT

In connection with your use of the Platform, you agree that:

You and your employees, agents, and end users will maintain all necessary licenses, permissions, and authorizations;

You are fully responsible for your actions and the actions of your employees, agents, and end users on the Platform;

You will not misrepresent the Services;

You will provide these Terms to your employees, agents, and end users and ensure they understand they are bound by them;

You own or control all rights in content you provide to Company;

You are solely responsible for the quality and integrity of data and information you provide through the Platform;

You have obtained and will continue to obtain all necessary permissions and consents to provide end user data to Company in accordance with these Terms and our Privacy Policy; and

You will provide reasonable cooperation with information requests from law enforcement, regulators, or telecommunications providers.

19. COMMUNICATION FEATURES AND SERVICES

The Platform may include communication features such as SMS, MMS, email, voice call capabilities, and other messaging methods. You agree that:

You are exclusively responsible for all communications sent using the Platform, including compliance with all applicable laws such as the TCPA and CAN-SPAM Act;

Company is a technology platform provider only and does not originate, send, or deliver communications to recipients;

You, not Company, are the maker or initiator of any communications;

You control the message content, timing, sending, and fraud prevention;

All customer data provided to Company includes only data from individuals who have explicitly opted in to your communications in accordance with applicable law.

20. RESALE OF PLATFORM SERVICES (MAP POLICY)

Certain membership tiers may authorize you to resell access to a version of the Platform customized for or by you. If authorized, you must comply with the following:

Minimum Advertised Price. You may not advertise access to the Platform unless it is part of a high-ticket program ($3,000 or more) where you provide coaching. You may not sell the Platform as a standalone software offering.

Resale Restrictions. When reselling, you are fully liable to your resale clients for the Service and will handle all disputes and inquiries without involvement from Company, unless Company offers to assist.

You Are Not Company. Do not present yourself as Company, hold yourself out as a representative of Company, or indicate association with Company. Do not direct resale clients to contact Company for any reason.

Suspension and Termination. Company may suspend or terminate your resale authorization at its sole discretion, with or without advance notice.

21. ACCOUNT REGISTRATION AND LOGIN CREDENTIALS

To access the Platform or Services, you may be required to provide registration information. All information you provide must be complete, current, and accurate. Your information is governed by our Privacy Policy.

You are responsible for maintaining the confidentiality of your login credentials and for all uses of your account. You agree to notify Company immediately of any unauthorized access to your account. Company reserves the right to disable your login credentials at any time for any reason. User accounts are non-transferable.

You are responsible for maintaining a current and valid email address associated with your account. Communications sent by Company to your registered email address constitute valid notice for all purposes under this Agreement, including but not limited to renewal notices, material changes to terms, and discontinuation notices. Failure to maintain a current email address does not relieve Client of any obligations under this Agreement.

22. FAIR USE POLICY

Company maintains a Fair Use Policy to ensure quality, availability, and performance of the Platform for all users. Company establishes, in its sole discretion, usage parameters intended to maintain Platform quality and stability. Exceeding these parameters may result in throttling, limitation of access, or additional costs. Continued failure to comply may result in account suspension or cancellation.

AI Tools within the Platform are subject to usage limits based on your membership tier. Usage limits may include the number of AI interactions, the length or complexity of AI requests, or other parameters established by Company. These limits may be adjusted at any time based on capacity, cost, and overall Platform performance. Automated or scripted access to AI Tools is prohibited without prior written consent from Company. Attempts to circumvent usage limits or abuse AI Tools may result in immediate suspension of access.

Contact support@fletchermethod.com for questions about the Fair Use Policy.

23. SUCCESSORS AND ASSIGNS

Subject to the limitations on assignment by Client, all provisions of this Agreement are binding upon and inure to the benefit of the parties and their respective heirs, successors, and assigns.

24. CHOICE OF LAW AND EXCLUSIVE VENUE

This Agreement shall be construed in accordance with the laws of the State of Oregon. The parties agree that any dispute arising under this Agreement shall be subject to the exclusive jurisdiction and venue of the courts of Deschutes County, State of Oregon.

25. DISPUTE RESOLUTION

In the event of any dispute arising from this Agreement, the parties agree to first attempt resolution through good faith negotiation. If resolution cannot be reached within thirty (30) days, the parties agree to submit the dispute to mediation administered by a mutually agreed-upon mediator in Deschutes County, Oregon, with costs shared equally. If mediation does not resolve the dispute within sixty (60) days of the initial dispute notice, either party may pursue remedies available under applicable law, subject to the venue and jurisdiction provisions of Section 24.

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent irreparable harm, including but not limited to violations of intellectual property rights or confidentiality obligations.

26. ATTORNEYS' FEES

In the event of a dispute, the prevailing party shall be entitled to recover reasonable attorneys' fees from the non-prevailing party, whether or not a final court decision is rendered.

27. HEADINGS

Section headings are for convenience only and are not intended to be a full description of the contents of each section.

28. WAIVER

Waiver by either party of any breach of this Agreement shall not operate as a continuing waiver or a waiver of any other breach or default.

29. SEVERABILITY

If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

30. ENTIRE AGREEMENT

This Agreement, together with any exhibits, schedules, or supplementary documents, constitutes the entire understanding between the parties. All prior agreements, understandings, and representations are terminated and superseded.

31. NO THIRD-PARTY BENEFICIARIES

This Agreement is solely for the benefit of and enforceable by the parties or their respective successors or permitted assigns.

32. SURVIVAL

Any provisions of this Agreement that address matters occurring after termination — including but not limited to intellectual property, confidentiality, indemnification, limitation of liability, and dispute resolution — shall survive termination.

33. ACCEPTANCE

This Agreement is effective upon successful payment by Client. By purchasing, subscribing to, or accessing any Services from Company, you acknowledge that you have read, understood, and agree to be bound by these Terms and to comply with all applicable laws and regulations. Clicking "Purchase," "Subscribe," "Join," or any similar button constitutes your electronic signature and acceptance of this Agreement.

34. MODIFICATIONS TO THESE TERMS

Company reserves the right to make changes to these Terms at any time. All changes are effective immediately when posted. Your continued use of the Platform and Services following the posting of revised Terms constitutes your acceptance of the changes. Company will make reasonable efforts to notify active members of material changes to these Terms via their registered email address.

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